Included:

1. Custom house design based on your specifications and preferences.
2. Detailed architectural plans and floor layouts.
3. Consultation with our design experts for guidance throughout the process.

Excluded:

1. Costs for permits or local authority approvals.
2. Site preparation, such as land clearing or excavation.
3. Custom furniture or décor items, unless specified in the design.

Frequently Asked Questions (FAQ):

1. Can I provide my own materials for construction? Yes, but the materials must meet our quality and safety standards.

2. Do you offer a warranty on customer-provided parts? No, we do not provide warranty for parts supplied by the customer.

3. What is covered under the warranty? The warranty covers defects in design and workmanship for a set period post-construction.

Included:

1. Customized glass designs for windows, doors, and partitions.
2. Professional installation of high-quality glass materials.
3. Variety of glass types (tempered, laminated, frosted) based on your preferences.

Excluded:

1. Costs for structural modifications or wall alterations.
2. Delivery charges for glass materials.
3. Additional accessories like frames or hardware (unless specified).

Frequently Asked Questions (FAQ):

1. Can I provide my own glass materials? Yes, but the materials must meet our quality standards for safety and durability.

2. Is there a warranty for customer-provided glass? No, we do not offer warranty on parts provided by the customer.

3. What does the warranty cover? The warranty covers defects in workmanship and materials for a specified period after installation.

Included:

1. Custom glass designs for balcony enclosures and railings.
2. Professional installation of high-quality, weather-resistant glass.
3. A wide selection of glass finishes (clear, frosted, tinted) to match your aesthetic.

Excluded:

1. Structural alterations or reinforcement of the balcony.
2. Delivery costs for glass materials.
3. Custom hardware or framing unless specified in the design.

Frequently Asked Questions (FAQ):

1. Can I provide my own glass for the balcony design? Yes, but the glass must meet safety and quality standards.

2. Is there a warranty on customer-provided parts? No, customer-provided parts are not covered under our warranty.

3. What does the warranty cover? The warranty covers defects in materials and workmanship for a set period after installation.

Included in Warranty:

1. Door Frame & Panel: The warranty covers defects in materials or workmanship of the door frame and panel for a specified period, typically 5-10 years.
2. Finish: The warranty includes protection against defects in the factory finish, such as peeling, cracking, or discoloration due to material faults.
3. Hardware: Locks, hinges, handles, and other hardware are covered against defects in material or workmanship for a limited time.

Excluded from Warranty:

1. Damage from Improper Use: Damage resulting from improper installation, misuse, or neglect is not covered under the warranty.
2. Natural Wear and Tear: Normal wear, fading, scratching, or dents caused by regular use are excluded.
3. Customer-Supplied Parts: Spare parts provided by the customer, including custom hardware or modifications, are not covered under warranty.

Frequently Asked Questions:

1. Are customer-supplied parts covered? No, parts provided by the customer are not covered under warranty.

2. What should I do if my door hardware malfunctions? Contact the manufacturer with proof of purchase to file a warranty claim.

3. How do I claim the warranty? Provide proof of purchase and describe the defect to initiate the warranty claim process.

Included in Warranty:

1. Door Frame & Panel: The warranty covers defects in materials or workmanship of the fiberglass door frame and panel for a specified period, typically 10-15 years.
2. Finish: The warranty includes coverage for defects in factory-applied finishes, such as cracking, peeling, or fading caused by manufacturing defects.
3. Hardware: Locks, handles, hinges, and other hardware are covered against defects in material or workmanship for a limited duration.

Excluded from Warranty:

1. Damage from Improper Use: Damage caused by improper installation, misuse, or neglect is not covered.
2. Natural Wear and Tear: Normal wear, scratches, fading, or damage due to environmental exposure are excluded.
3. Customer-Supplied Parts: Spare parts provided by the customer, such as custom hardware or accessories, are not covered under warranty.

Frequently Asked Questions:

1. Are customer-supplied parts covered? No, customer-supplied parts are excluded from warranty coverage.

2. What should I do if my door hardware fails? Contact the manufacturer with proof of purchase to initiate a warranty claim.

3. How do I file a warranty claim? Provide proof of purchase and details of the defect to start the warranty claim process.

Included in Warranty:

1. Door Frame & Panel: The warranty covers defects in materials or workmanship in the aluminum frame and door panel for a specified period, typically 10-20 years.
2. Finish: The warranty covers any factory-applied finish defects, such as peeling, cracking, or fading due to manufacturing faults.
3. Hardware: Locks, hinges, handles, and other hardware components are covered against defects in material or workmanship for a specified period.

Excluded from Warranty:

1. Damage from Improper Use: Damage caused by improper installation, misuse, or neglect is not covered.
2. Natural Wear and Tear: Normal wear, scratches, or fading caused by environmental exposure or regular use is excluded from warranty coverage.
3. Customer-Supplied Parts: Spare parts provided by the customer, such as custom hardware or accessories, are not covered under warranty.

Frequently Asked Questions:

1. Are customer-supplied parts covered by warranty? No, customer-supplied parts are not covered under the manufacturer’s warranty.

2. What should I do if my door hardware fails? Contact the manufacturer with proof of purchase to file a warranty claim.

3. How do I file a warranty claim? Provide proof of purchase and a description of the defect to begin the claim process.

Included in Warranty:

1. Door Frame & Glass Panel: The warranty covers defects in materials or workmanship in the door frame and glass panels for a specified period, typically 5-10 years.
2. Factory Finish: Covers defects in factory-applied finishes, such as peeling, cracking, or discoloration caused by manufacturing issues.
3. Hardware: Locks, handles, hinges, and other hardware are covered against defects in material or craftsmanship for a limited period.

Excluded from Warranty:

1. Damage from Improper Use: Any damage caused by misuse, neglect, or improper installation is not covered under warranty.
2. Natural Wear and Tear: Normal wear, scratches, fading, or damage from environmental exposure is excluded.
3. Customer-Supplied Parts: Spare parts or accessories provided by the customer, including custom components, are not covered under warranty.

Frequently Asked Questions:

1. Are parts provided by the customer covered? No, customer-supplied parts are not covered under warranty.

2. What should I do if the hardware is defective? Contact the manufacturer with proof of purchase to start the warranty process.

3. How can I file a warranty claim? Submit proof of purchase and details of the defect to initiate a warranty claim.

Included in Warranty:

1. Door Frame & Core: The warranty covers defects in materials or craftsmanship of the flush door frame and core, typically for a period of 5-10 years.
2. Finish: Covers defects in factory-applied finishes, such as peeling, cracking, or discoloration due to manufacturing defects.
3. Hardware: Locks, hinges, handles, and other hardware components are covered against defects in material or workmanship for a specified period.

Excluded from Warranty:

1. Damage from Improper Use: Damage caused by improper installation, misuse, or neglect is not covered.
2. Natural Wear and Tear: Normal wear and tear, including scratches, fading, and dents, is excluded.
3. Customer-Supplied Parts: Spare parts or accessories provided by the customer, including custom components, are not covered under warranty.

Frequently Asked Questions:

1. Are customer-supplied parts covered under warranty? No, customer-supplied parts are excluded from warranty coverage.

2. What if my door hardware malfunctions? Contact the manufacturer with proof of purchase to file a warranty claim.

3. How do I initiate a warranty claim? Provide proof of purchase and a detailed description of the defect to start the warranty process.

1. What is included in the warranty for spare parts provided by the customer?
The warranty covers defects in material or workmanship for spare parts supplied by the customer. If the part fails due to a manufacturing defect during the warranty period, it will be replaced or repaired at no extra cost. The warranty applies only when the part is correctly installed and maintained according to the provided guidelines.

2. What is excluded from the warranty on spare parts provided by the customer?
The warranty does not cover damage caused by improper installation, misuse, or accidents. It also excludes parts that have been altered, modified, or installed incorrectly by third parties. Normal wear and tear, lack of maintenance, and damage from external factors such as weather conditions are also not covered under the warranty.

3. What is the duration of the warranty on customer-supplied parts?
The warranty period for customer-supplied spare parts is typically 6 months from the date of installation or delivery. However, this may vary depending on the manufacturer or specific part. Customers should verify the exact warranty duration at the time of purchase to ensure clarity on coverage.

Included:

1. High-quality French sliding door frame and panels.
2. Professional installation with all necessary hardware.
3. Customization of dimensions and color options to fit your space.

Excluded:

1. Delivery costs, unless specified in the agreement.
2. Electrical or structural modifications for installation.
3. Additional accessories, such as locks or handles (unless specified).

Frequently Asked Questions (FAQ):

1. Can I provide my own spare parts for the door? Yes, you can provide your own spare parts, but they must meet our quality standards for compatibility.

2. Is there a warranty on customer-provided parts? We do not provide warranty for parts supplied by the customer.

3. What does the warranty cover? The warranty covers defects in materials and workmanship for a specified period after installation.