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How long does the installation take?
Installation typically takes 1-2 days depending on the system complexity.

Do I need to upgrade my electrical system?
Our team will assess whether any upgrades are needed during the site survey.

What happens if my battery fails?
Battery warranties are provided, and our team will assist with any warranty claims or repairs.

How long will the backup power last during an outage?
Duration depends on system size and energy usage; typically, it lasts from several hours to a few days.

Can I use backup power for the whole house?
Yes, but the capacity will depend on the system installed and your energy needs.

Do I need to maintain the backup system?
Yes, regular maintenance is recommended for optimal performance, but it is not included in the initial service.

How long does a consultation take?
Typically 1-2 hours depending on your home’s energy needs.

Do I need to prepare anything for the consultation?
It's helpful to have recent utility bills and information on your roof size and orientation.

Is there a fee for the consultation?
Consultation fees vary; some companies offer free consultations, while others may charge a nominal fee.

How long does it take to create a custom solar design?
Typically, 1-2 weeks, depending on site complexity and energy requirements.

Do I need to provide roof measurements?
It’s helpful but not necessary; our team will conduct a site visit for accurate measurements.

Will the design fit my budget?
Yes, we create designs based on your budget and energy goals, with clear cost estimates.

How long does a solar panel repair take?
Repair time varies but usually takes a few hours to a day.

What should I do if my panels aren’t working?
Contact us for a full system inspection and diagnosis.

Do you offer warranties on repairs?
Yes, we offer warranties for the repairs performed on your system.

How often should I clean my solar panels?
Typically, once or twice a year, depending on environmental factors.

Is it safe to clean solar panels myself?
It’s recommended to hire professionals to avoid damage or injury.

Will cleaning improve panel efficiency?
Yes, cleaning can improve the system's performance by removing obstructions that block sunlight.

How long will installation take?
Duration depends on the system's complexity and site conditions.

What should I prepare?
Ensure accessibility and any necessary permits.

Do I need extra equipment?
Additional materials are only required if specified by our team.

How long does uninstallation take?
It typically takes a few hours to a full day, depending on the system size.

Do I need to prepare for uninstallation?
Ensure access to the solar panels and the surrounding area.

What happens to the old panels?
Panels are either recycled or disposed of following environmental guidelines.